Checkout at Neatjo is built to be simple, flexible, and safe. This page explains which payment methods you can use, when your card is charged, and what to do in the rare case something goes wrong at checkout.
Accepted payment methods
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
How and when you are charged
All prices are shown and billed in US dollars (USD). The full amount is captured the moment you place your order. Your bank may briefly show a pre-authorization first, that is routine and disappears on its own.
Secure checkout
Every transaction runs over an encrypted SSL connection from start to finish. Your card details are handled exclusively by our certified payment providers and are never stored on our own servers, so your information stays where it belongs.
Trouble at checkout?
Double-check that your card number, expiration date, and billing ZIP code match what your bank has on file. Still stuck? Email support@neatjo.com and we will help you complete your order.
Keeping payments safe
To protect you and other customers, unusual activity can prompt a short verification before we ship. This rarely takes long and we will contact you directly if it applies to your order.